Solutions/AVIATION
AVIATIONVertical · Built in Canada

Decisions for the world’s busiest terminals.

From shift coverage at the gate to MRO dispatch on the ramp, MAIA reads every operational signal across your terminals and decides faster than your duty managers can radio it in.

Request a briefingSee the platform
NoteDesigned to integrate with the systems your tower already trusts, AODB, MRO platforms, HRIS, and standard aviation messaging surfaces (Type-B, AIDX). Connector scope is set during pilot kickoff against your stack, not promised in advance.
01 · Operator PainThe cost of decisions made in the dark

Aviation runs on judgment calls that cost too much.

The signal exists in your systems. The decision doesn’t. Operators absorb the cost.

$33B
annual cost of disruption to global airlines
IATA, 2024
11%
of flights affected by a same-day operational decision delay
EUROCONTROL
47 min
median time from disruption signal to coordinated response in tier-1 hubs
1,200+
operational signals an average terminal generates per hour
02 · Use CasesWhat MAIA proposes

Three operating patterns we run for you.

Each one runs continuously: a signal arrives, MAIA drafts the decision with evidence, the writeback lands in the system your operators already use.

  1. 01 · AV-CREW-COVER

    Cover a shift gap before it cascades.

    SignalTwo ground operators flagged sick within the SLA window; bag-room throughput projected to drop 18% on the next bank.
    DecisionPage three certified ops within 12 km, reweight overtime against forecast, hold the assignment for 4 minutes for human accept, then auto-dispatch.
    WritebackWorkday shift created · MS Teams channel ops-aviation notified · audit chain D-... → S-... → R-...
  2. 02 · AV-GATE-FLOW

    Reroute a turn before pushback slips.

    SignalInbound holding short, gate currently occupied, departure crew clock 22 min from out-of-hours.
    DecisionSwap the inbound to an adjacent compatible gate, hold the conflicting turn 3 min, notify ramp ops + GSE, log the conflict for post-ops review.
    WritebackAODB updated · ramp dispatch task created · safety review queued
  3. 03 · AV-MRO-DISPATCH

    Dispatch tech for a fault before the next bank.

    SignalSensor anomaly on Bay 12 sustained 18 minutes; pattern matches 11 prior dispatches that escalated.
    DecisionOpen a defect, dispatch the closest qualified tech (ETA 14 min), pre-stage the part from local stores, queue back-up gate.
    WritebackMaintenix work order opened · ServiceNow incident · stores pick ticket
03 · ComplianceBuilt for operators who answer to inspectors

Audit-grade. Sovereign-ready.

Built so your auditor doesn’t have to take our word for it. Every decision lineage is replayable end to end.

Decision lineage.

Every dispatch links signal → rule → confidence → human-on-loop, replayable for post-ops and regulator queries.

Tenancy isolation.

Per-airport and per-airline tenancy; no cross-tenant inference, ever.

FAA / EASA-friendly logs.

Audit-grade logs aligned to MOR / SMS reporting requirements; hand to your safety team without re-formatting.

ICAO data classification.

Operational data classification and retention configurable per regulator.

04 · PilotTwo weeks · One workflow · Real outputs

See it on your data in two weeks.

One workflow, one tenant, one decision pattern. Real outputs by week two — or it’s free.

  1. Scope

    A typical aviation pilot covers one terminal or hub and two to three flows from {crew coverage, gate flow, MRO dispatch, disruption recovery}. We connect to your AODB, MRO platform, and HRIS via existing APIs and avoid touching your safety-critical systems of record beyond read-write fields agreed in the SOW.

    01
  2. Success

    Concrete, measured against your own baseline. Signal-to-decision under 200ms on in-scope flows in the sandbox. First production writeback to your AODB or MRO system by week three. A measurable reduction in same-day dispatch error rate, with the baseline you bring on day one.

    02
  3. Timeline

    Week 1, connectors and tenancy. Weeks 2–3, sandbox decisions and first writeback to a non-production tenant. Weeks 4–8, expansion to two more flows. Weeks 9–12, production graduation review with your safety and IT leads.

    03
  4. First Decision

    Target, the first MAIA-authored decision lands in your AODB or MRO system within 21 days of kickoff. We track this against the SOW and surface the milestone to both teams in real time.

    04
BeginStop watching the bank slip. Start shipping decisions.

Tell us what you’re operating.

Bring one workflow, one tenant, one decision pattern. We’ll have real outputs on your data in two weeks.

Request a briefing