SOLUTIONS/GOVERNMENT

Decisions for the agencies people rely on.

MAIA reads from the systems agencies already run, resolves operational decisions in real time, and writes back the action with audit-grade lineage your inspector general can replay end to end.

VERTICAL NOTEAvailable through standard public-sector procurement vehicles. Canadian SACC, U.S. SAM.gov, and provincial/state aggregators. Reseller arrangements for FedRAMP-bound deployments on request.
01 · WHY GOVERNMENT OPERATIONS BREAK

The signal exists. The decision doesn’t.

$3.1T
annual cost of poor decisions across global enterprise and public sector
MAIA, State of Operational Decision-Making 2026
73%
of agency data captured but never reaches a decision in the same calendar quarter
62 days
median time from operational signal to documented response in mid-tier agencies
11+
systems of record an average field officer touches in a single shift
02 · DECISIONS MAIA RESOLVES

Three decisions your operators stop waiting on.

USE CASE 01 · GOV-FIELD-DISP

Dispatch the right unit to the right call

Signal
Inbound call in district 4, three units within response window, two with prior-week incident overlap on the same address.
Decision
Route to the unit with continuity, attach the prior-week summary to the dispatch packet, hold for 90 sec for human override, escalate if no acknowledge.
Writeback
CAD record updated · supervisor notified · audit packet pre-assembled for FOIA / records readiness
USE CASE 02 · GOV-FLEET-AVAIL

Reserve fleet capacity before peak hour

Signal
Three vehicles flagged for service this shift, two depots at projected 92% utilization tomorrow morning.
Decision
Pre-stage two pool vehicles to depot 2, route a service swap overnight, notify the depot supervisor with the projection.
Writeback
Fleet management system updated · notification logged · variance posted to the operations record
USE CASE 03 · GOV-INTER-AGENCY

Route a signal across agencies without losing it

Signal
Field officer in agency A flags an environmental concern that materially affects agency B's permitting case open this week.
Decision
Open a routing record, attach the field signal as evidence, notify both agency leads, hold for 24 hr for human review then escalate.
Writeback
Cross-agency record created · notification audit chain D-... → S-... → R-... preserved end to end
03 · COMPLIANCE POSTURE

Built so your auditor doesn’t have to take our word for it.

Audit-grade decision lineage
Every dispatch, every routing, every write-back is replayable end to end. Built so an inspector general can trace cause to effect without phoning the vendor.
Tenancy and data residency
Per-agency tenancy. Canadian, U.S., and EU residency available; sovereign-cloud deployment option for sensitive workloads.
FedRAMP-aligned posture
Control mappings to NIST 800-53 Moderate baseline available. We are pursuing FedRAMP authorization through a sponsor engagement.
Public records readiness
FOIA, ATIP, and provincial freedom-of-information request packets pre-assemble per record, redaction-ready.
04 · WHAT TO EXPECT FROM A PILOT

Forward-looking, not retrofitted. How a government pilot is scoped.

Scope
A typical public-sector pilot covers one field office or one inter-agency corridor, two flows from {field dispatch, fleet, inter-agency signal routing}. We integrate with your CAD, records, fleet, and notification systems via supported APIs and respect the residency, classification, and procurement constraints set by your authorising agency.
Success criteria
Defined against your current baseline. Time from field signal to documented inter-agency action measured before and after. Audit packet pre-assembly per record. FOIA / ATIP / FOI-ready logs out of the box, with redaction tooling exposed in the pilot tenant.
Timeline
Week 1, procurement onboarding, connectors, residency confirmation. Weeks 2–4, sandbox decisions, first sandbox writeback. Weeks 5–10, expand scope and run an inspector-general dry-run review. Weeks 11–14, production graduation review with your IT, legal, and operations leads.
First decision in production
Target, the first MAIA-authored decision lands in your CAD or records system within 30 days of kickoff. Public-sector pilots run a dedicated audit dry-run before production cut-over.

MAIA is in pilot with a small number of design partners, by design. We do not publish anonymised partner outcomes here, the way many vendors do, and we will not invent ones. When we have an outcome we can name on a logo and attest to in audit, we will publish it. Until then, what you see above is how we structure the engagement, end to end.

Public-sector ops, private-sector tempo.

Request a Government briefing →See the sandbox