Solutions/HEALTHCARE
HEALTHCAREVertical · Built in Canada

The decision layer for health operations.

Bed flow, staffing, equipment readiness, and compliance writeback. MAIA reads what your EHR, scheduling, and facilities systems already know and resolves the operational decision before the next shift huddle.

Request a briefingSee the platform
NoteDesigned to integrate with the systems your operations team already runs, EHR-adjacent platforms via HL7 and FHIR, work-order systems, and shift / scheduling platforms. PHI is tokenised at the connector and never leaves your tenancy boundary in inference. Connector scope is set during pilot kickoff.
01 · Operator PainThe cost of decisions made in the dark

Healthcare runs on judgment calls that cost too much.

The signal exists in your systems. The decision doesn’t. Operators absorb the cost.

$262B
annual cost of administrative and operational waste in U.S. healthcare
JAMA, 2024
31%
of nurse time spent locating equipment, beds, or other staff
4.2 hrs
median delay from discharge order to bed availability in tier-1 systems
1 in 5
operational decisions made without the relevant signal already in the system
02 · Use CasesWhat MAIA proposes

Three operating patterns we run for you.

Each one runs continuously: a signal arrives, MAIA drafts the decision with evidence, the writeback lands in the system your operators already use.

  1. 01 · HC-BED-FLOW

    Move a patient before the bottleneck forms.

    SignalDischarge order placed at 09:14, transport not yet dispatched, ED has three pending admits projected to clear within 90 min.
    DecisionAuto-page transport, pre-assign housekeeping for turn, hold the bed for the highest-acuity ED admit, notify the receiving unit charge nurse.
    WritebackEHR bed status updated · ServiceNow facilities ticket · Kronos turn task · audit chain D-... → S-... → R-...
  2. 02 · HC-STAFF-COVER

    Cover a unit gap before agency cost spikes.

    SignalTwo RNs called out for the 19:00 shift on Med-Surg 4N; agency call at 14:00 will price at 2.4× internal float.
    DecisionPage two qualified internal float candidates within shift-window, hold for 12 minutes, escalate to scheduler with agency option pre-priced and approved.
    WritebackKronos / UKG shift offer sent · email + SMS to candidates · cost variance logged for finance
  3. 03 · HC-EQ-READINESS

    Stage equipment before the case starts.

    SignalOR 3 case start in 38 min, robotic console flagged for service yesterday, no swap recorded.
    DecisionConfirm swap status with biomed, route stand-in console from OR 5 (idle), notify case nurse, hold turn 8 min if swap not confirmed.
    WritebackBiomed ticket updated · OR scheduling reflected · safety review logged
03 · ComplianceBuilt for operators who answer to inspectors

Audit-grade. Sovereign-ready.

Built so your auditor doesn’t have to take our word for it. Every decision lineage is replayable end to end.

HIPAA-aligned posture.

Operational metadata processing only; PHI fields are tokenized at the connector and never leave your tenancy boundary in inference.

BAA on request.

Business Associate Agreements are negotiated as part of the order form. Subprocessors with potential PHI exposure are flagged and disclosed before signature.

Joint Commission-friendly logs.

Decision lineage reproducible per encounter, suitable for tracer methodology and corrective action review.

Provincial / state alignment.

PHIPA, PIPEDA, HITECH, and state-specific health privacy regimes supported via tenancy and data residency configuration.

04 · PilotTwo weeks · One workflow · Real outputs

See it on your data in two weeks.

One workflow, one tenant, one decision pattern. Real outputs by week two — or it’s free.

  1. Scope

    A typical healthcare pilot covers one campus or two acute-care units, two to three flows from {bed flow, staffing, equipment readiness}. We integrate with your facility work-order system, scheduling platform, and EHR via supported APIs. PHI is tokenised at the connector; inference operates on operational metadata only.

    01
  2. Success

    Defined against your existing baseline. Median signal-to-dispatch under 10 minutes on in-scope flows. First production writeback to your work-order or scheduling system by week three. A measurable reduction in case-day delays attributable to operational readiness, where the baseline is set by your data on day one.

    02
  3. Timeline

    Week 1, connectors and BAA. Weeks 2–3, sandbox decisions and first writeback in a non-production tenant. Weeks 4–8, expand scope to additional flows. Weeks 9–12, production graduation review with your CMIO, IT, and operations leads.

    03
  4. First Decision

    Target, the first MAIA-authored decision lands in your facility work-order or scheduling system within 21 days of kickoff. Lineage is replayable per encounter for your compliance team.

    04
BeginOperations-grade decisions. PHI-grade discipline.

Tell us what you’re operating.

Bring one workflow, one tenant, one decision pattern. We’ll have real outputs on your data in two weeks.

Request a briefing