Solutions/LOGISTICS · 3PL · LAST-MILE
LOGISTICS · 3PL · LAST-MILEVertical · Built in Canada

The decision layer for warehouses + drivers.

Pick rates, HOS clocks, forklift currency, agency cost-control. MAIA reads what your WMS, time-and-attendance, and telematics already know — and resolves the operational decision before the dock plan slips.

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NoteDesigned to integrate with the systems your operation already runs — Manhattan WMS, SAP EWM, Kronos, Samsara eDriver Logs, Geotab. HOS clocks read straight from telematics so we can refuse to propose any route that would breach FMCSA 49 CFR §395 before the cap is hit. Connector scope is set during pilot kickoff.
01 · Operator PainThe cost of decisions made in the dark

Logistics runs on judgment calls that cost too much.

The signal exists in your systems. The decision doesn’t. Operators absorb the cost.

31%
drop in pick rate (UPH) in hour 11+ of a 12-hour pick shift
NIOSH publication 2023-194
$15K–50K
per FMCSA Hours-of-Service violation; ~$340K avg DOT audit response cost
$8K–50K
per OSHA forklift citation; site-level work stoppage if no qualified operator on shift
60%+
annual voluntary turnover for warehouse associates; #1 driver: schedule unpredictability
02 · Use CasesWhat MAIA proposes

Three operating patterns we run for you.

Each one runs continuously: a signal arrives, MAIA drafts the decision with evidence, the writeback lands in the system your operators already use.

  1. 01 · LOG-PICK-FATIGUE

    Rotate before pick rate craters.

    SignalPicker on consecutive 12s, walk distance up 22%, hour-11 UPH dropping 28% — agent flags before the SLA misses.
    DecisionPropose rotation to a non-pick role for the last 90 minutes; auction the pick block to a fresher associate; hold cost variance below the breakeven on the third 4-hour rotation.
    WritebackManhattan WMS task reassignment · Kronos shift-segment update · associate pinged via SMS · OSHA fatigue rationale logged
  2. 02 · LOG-HOS-CAP

    Stop a driver hitting the 11hr HOS cap mid-route.

    SignalSamsara eDriver Logs show driver at 10:18 of 11hr cap with 90 min of route left and no qualified relief in the planned circle.
    DecisionRe-route load to nearest qualified driver currently inside HOS; queue 10-minute compliance break for current driver; escalate to dispatch with ETA delta and customer-comm draft.
    WritebackSamsara dispatch update · WMS load reassignment · customer ETA notification · DOT audit log entry · driver settlement adjustment queued
  3. 03 · LOG-FORKLIFT-EXPIRY

    Renew before the line stops.

    SignalThree forklift operators in Pick Zone A expire same week — Compliance Sentinel projects 4hr/day idle window if not renewed by Friday.
    DecisionQueue OSHA 1910.178 retraining for all three on a paid 90-min slot before their next shift; cover the operating window via cross-trained associates from Zone B; pre-page training vendor.
    WritebackWorkday training request · cert tracker updated · zone-coverage shift posted · finance accrual updated for training premium
03 · ComplianceBuilt for operators who answer to inspectors

Audit-grade. Sovereign-ready.

Built so your auditor doesn’t have to take our word for it. Every decision lineage is replayable end to end.

FMCSA-aligned posture.

HOS clocks read straight from Samsara/Geotab; refuses to propose routes that would breach 49 CFR §395. Driver-vehicle inspection reports surfaced into the decision chain.

OSHA-aligned posture.

Forklift (1910.178), confined-space, lockout-tagout, OSHA-10 currency tracked at the operator level. Refuses to propose work that lacks a current-cert operator.

Shift-by-shift audit chain.

Decision lineage reproducible per route, per shift, per associate. Suitable for DOT audits, OSHA inspections, and union grievance review.

Bargaining-unit alignment.

Teamsters, USW, IBT contract constraints (mandatory OT triggers, seniority bumping, cross-classification rules) encoded in agent eligibility filters.

04 · PilotTwo weeks · One workflow · Real outputs

See it on your data in two weeks.

One workflow, one tenant, one decision pattern. Real outputs by week two — or it’s free.

  1. Scope

    A typical logistics pilot covers one DC or one fleet domicile, two to three flows from {pick-fatigue rotation, HOS cap protection, cert-currency renewal, agency cost-control}. We integrate with your WMS (Manhattan/SAP EWM), your time-and-attendance (Kronos), and your telematics (Samsara/Geotab). Driver / associate PII is tokenized at the connector.

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  2. Success

    Defined against your existing baseline. Zero HOS breaches over the pilot window. UPH improvement of 5–9% via killing the 11+ hour scheduling pattern. First production writeback to your WMS by week three. Agency utilization tracked against pre-pilot 30-day baseline.

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  3. Timeline

    Week 1, connectors and DOT/OSHA compliance posture review. Weeks 2–3, sandbox decisions and first writeback in non-production tenant. Weeks 4–8, expand from one flow to three. Weeks 9–12, production graduation review with your VP Operations and EHS lead.

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  4. First Decision

    Target, the first MAIA-authored decision lands in your WMS or dispatch system within 21 days of kickoff. HOS-aware decisions live by week six.

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BeginDC-grade decisions. DOT-grade discipline.

Tell us what you’re operating.

Bring one workflow, one tenant, one decision pattern. We’ll have real outputs on your data in two weeks.

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