Decision support for emergency management fuses feeds — weather, sensors, reports, resource status — into a single operating picture and, critically, into a queue of drafted decisions: evacuations to stage, resources to pre-position, notifications to issue, each with its evidence and its authorisation path. MAIA's substrate runs this loop with human command intact and a sealed record that survives the after-action review.
The after-action review is part of the incident
Every major activation ends in a review that asks what was known, when, and who decided. Systems that only render maps leave those answers to memory and email archaeology. A decision ledger built during the incident — signals in, drafts made, approvals given — turns the review from reconstruction into replay.
Escalation as transfer of custody
In an activation, a notification that nobody owns is a notification that did not happen. Escalations in MAIA are durable transfers of custody: they persist, they reach a named desk, and they carry enough evidence to act on — a design we have written about at length in our research.